The TFP Calculators website is owned and operated by Technical Financial Planning Limited of Unit F, Whiteacres, Cambridge Road, Whetstone, Leicestershire LE8 6ZG. TFP is the Data Controller.
What information do we collect about you?
When you register to use the TFP Calculators we ask for your first and last name, your email address, the name of the company you work for and the company’s FCA number.
How will we use the information about you?
We collect this information to create a login for you and to manage your registration in the course of providing our services to you. We also use the information for our own statistical analysis regarding the use of the calculators and to help prevent unauthorised use of the calculators.
Our lawful basis for processing your information
In accordance with the General Data Protection Regulation we will process your information in order to provide our services to you, or where you have provided your consent to our processing your information (for one or more specific purposes), and/or to comply with our legal obligations and responsibilities.
Retention of your information
We will retain your information for as long as is necessary to provide our service to you. On termination of our contract with you we will retain your information for up to 5 years at which time we will securely delete your information from our system, unless a longer retention period is required by law.
Security of your information
We take data protection and security very seriously and use all reasonable organisational, technical and administrative measures to protect your information from loss, misuse, unauthorised access or disclosure.
Disclosure to third parties
From time to time we may share your information with our website provider during the course of providing our services to you. We also use Google Analytics to evaluate your use of our website which assists us in the improvement and optimisation of the website and the services we provide. Google Analytics does not give us access to your computer or any information about you, other than the information you choose to share with us. We will not disclose your information to any other third party outside of Technical Financial Planning Limited unless required to do so by law.
Withdrawal of your consent
If at any time you wish us to cease processing your information please contact us to withdraw your consent by writing to us or email us per the details in the contact paragraph below. If you have opted in to receive updates from us, we will, from time to time, email you about changes and updates to the calculators. If you no longer wish to receive these updates you may opt out at any time by following the opt out process clearly stated on the email communications. Please note that if you do not agree to receive these updates we will be unable to inform you when we introduce new calculators, amend existing calculators or withdraw calculators from use.
Access to your Information and changing or removing your information
You have the right to request a copy of the information that we hold about you and you may also ask us to change or remove information you think is inaccurate. If you would like a copy of some or all of your information, please contact us per the details in the contact paragraph below. We want to make sure that your information is accurate and up to date and any information that is found to be incorrect or incomplete will be removed or amended promptly, subject to our legal obligations and responsibilities.
Third party websites
If you have a complaint, in the first instance please contact us directly per our details below so that we can resolve any problem or query. You also have the right to contact the Information Commissioner’s Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.
How to contact us